Osborne Family Dental Excellence
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Commitment Creed

Our commitment to you. . .

  • Gentle treatment with a commitment to performing procedures in comfort.
  • Convenient location with easy access.
  • Utilization of the latest technical innovations to make treatment faster, easier, and better.
  • Knowledgeable doctor and staff, exceptionally well trained and skilled at what they do.
  • Undivided attention of the people attending to you.
  • Reasonable wait times.
  • Comfortable office with a welcoming, non-threatening environment.
  • Doctor and staff who take time to listen to you, and legitimately come to appreciate your point of view.
  • Doctor and staff who would never make you feel foolish because you do not understand something, but instead will help you to become more knowledgeable about factors that affect you.
  • A staff that solicits and appreciates your feedback.
  • Reliable cost estimates prior to commencing treatment.
  • Financial consultation available on site or over the phone.
  • Flexible payment options.
  • Fees that are a fair and reasonable reflection of the quality of care that we provide.
  • Presentation of multiple treatment options.
  • Time taken to explain treatment, both in terms of how it is performed and what it is intended to achieve.
  • Your best interests placed ahead of other considerations. Your interests never sacrificed to the dictates of an insurance provider who may have motives in conflict with those interests.
  • Reliable after-hours direct-to-the-doctor phone numbers for use in the event of an emergency.
  • Dental disease detected as early as possible so as to provide treatments that are the most conservative and associated with the most successful outcomes.
  • Doctor and staff who are available for phone consultations outside of appointments.
  • Staff members that treat you like a welcome friend.
  • A dental practice that embraces the highest standards of moral and ethical conduct.
  • Your medical privacy safeguarded.
  • A staff that welcomes inquiries, making you feel comfortable asking questions. Approachable.
  • An environment that treats all patients with respect regardless of their race, religion, gender, ethnicity, level of income, or sexual orientation.

The commitment we require of you. . .

  • Honor your financial obligations to our practice in a timely manner.
  • Be present at scheduled appointments or provide a minimum of 24 hours notice to reschedule.
  • Maintain a civil demeanor during interactions with our staff members and our other patients.
  • Do not require us to perform dental care that is below the minimum standard of quality.

Robert K. Osborne, D.D.S. & Associates, Inc. Endorsed and adopted by all staff members November, 2010.

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Deborah Wiley
Deborah Wiley
2024-05-09
Pleasant cheerful helpful kind
Tim Barta
Tim Barta
2024-05-09
The best
ray n
ray n
2024-05-08
The staff, Jenna & Dr. Osborne are all totally professional and very attentive to patient needs.
Rhonda Belzer
Rhonda Belzer
2024-05-08
Dr. Osborne and his team are the best. They are warm and welcoming. I receive the absolute wonderful care. Thank you for all you do for your patients!! 😊
Rodney Dick
Rodney Dick
2024-05-08
Excellent service. Great staff. Best in the business.
Clark Hoopes
Clark Hoopes
2024-05-08
Jenna Gaston is an excellent hygienist! She cleaned my teeth 🦷 with skill. I am very pleased with Osborne Dental 😊
Electech
Electech
2024-05-01
These folks are just the nicest. Equipment is nice and new and everyone is super knowledgeable.
Bobby Richards (Sweet Sets)
Bobby Richards (Sweet Sets)
2024-05-01
I had multiple teeth worked on during the appointment. At one point they noticed discomfort on my face and stopped, checked on me and numbed me up more. They truly place patient comfort above all else!